Alpine Homes Utah

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Jan 27, 2014
Category: General
Posted by: andy

Every week the driveway seems to be getting worse. The spalling is taking hold.

Dec 20, 2013
Category: General
Posted by: andy

The trim on the front of my home that was fixed last fall is cracked again.

Jul 10, 2013
Category: General
Posted by: andy
I just noticed that my concrete driveway is starting to spall. It is only a year and a half old.
Jun 4, 2013
Category: General
Posted by: andy

I recently noticed the stucco on the north side of my house is bubbling in places and starting to flake off.

 

Apr 24, 2013
Category: General
Posted by: andy

Four of my kitchen cabinet doors have stripped screws and are falling off.

Home

Nov 22, 2011

They don't give a crap


My latest email to Alpine Homes.
Category: General
Posted by: andy

Here is my latest email to Alpine Homes:

As a request from my agent here is a list of some of the items that I feel I have been told were to be done and were not done correctly. This list seems to grow daily. Each of these items lowers the worth of my home.

1. The wing wall in the kitchen at the end of the cabinets should be removed. I was told countless times this would be removed and it wasn't. I was given drawings and it was put in the contract and was not done. At very minimum this wall could have been cut down to a pony wall but there was no compromise attempt made by Alpine Homes.

2. Light switches in kitchen. The light switches in the kitchen could have been placed in the right place by spending 5 minutes of extra time by Alpine Homes. I even told the foreman where to put them and he said he would but it was never done. I even described the location of these in a drawing before things even got started. An email from Ross even stated that the switch was moved and it was not.

3. The trim above the garages wasn't done as described. The stucco strips above each garage was described being thicker than the sides as shown in the elevation drawing. Sara also explained this was how it was to be done. I was assured it would be done this way 3 weeks ago and to this day it is not.

4. Trim above the main garage rock has not been done according to the details I was given. There should be a thick stucco trim directly above the rock of the large garage door. This is an element on every description I have seen of this home and on every home they have built with the same elevation. It was even on the home originally and then taken off when the stucco was applied. I have pictures of the raised trim framed in before the stucco was applied and now the trim is gone.

5. The drip edge is not the same color as the fascia and soffit. This item is part of the original contract. We specified the same color for all of these elements. If there was to be a change or a color was not matching, I would have appreciated a phone call or some indication that I was no longer getting matching roof trims. Maybe I could have chosen a different color that would have all matching if you would have called. Also, the roof trim was installed very poorly. There are many places the trim is majorly bent and looks horrible. And half white pipes on the roof and half black? Are you serious?

6. The front window of the home is smaller than was told to me. I was told specifically that the front window was larger by Sara. The floor plans show the larger window as well. It was even framed for the larger window (I have pictures) before they changed it. The only rebuttal from Alpine Homes about the window is that the elevation B image shows a smaller window. Well if the rest of the front of my house looked like the elevation I would believe that argument. I am sick of the lies from Alpine Homes.

7. Poorly built window sills. Some of the window sills around the home are visibly poor quality. There is one really bad one in the living room.

8. There is poor craftsmanship throughout the home. Cracked door frame, poorly synced trims, window sills not level, visibly crooked walls, and likely others. This is just what stood out without looking specifically for things. I am sure I will find more. These could have been completely eliminated if the Alpine Home guys would spend one more minute doing it right. Now it just looks bad.

9. There is a missing wall in the half bathroom. The plans show a wall between the toilet and the pedestal sink and it is not there.

Before the closing date this is so far the things that aren't right. I imagine I will find more if/when I look deeper into the details. If Alpine homes shows this much issue on the surface that I can see(and I am no building inspector), I question what is done wrong underneath that I can't see. All the above issues are things that could have been done right the first time with very little effort. This little effort that wasn't exerted during the construction has now caused a major effort to fix. Since Alpine homes shows no ownership of their mistakes, all the problems this home has is inherited by me if I close on this home. The warranty is too specific to cover most issues once the home closes and I imagine Alpine Homes will come up with an excuse why they don't need to fix items as they have from day one.

I no longer have any confidence in Alpine Homes and I am tired of the unrealistic and untrue responses they give. They have shown not only they are not competent to complete a home as stated in a contract but also that they cannot admit a mistake and take ownership of it. They have misrepresented details from day one when Brad told me the foundation had only been there for 2 years and the lies have continued until this point. I would never recommend this company to anybody. Alpine Homes is an unreasonable and dishonest company to work with and I regret stepping foot into their office.

If somebody wants to sit down with me and really discuss these issues let me know, otherwise I don't care to get another email response from Alpine Homes indicating they don't give a shit.

Alpine Homes Utah